Justin Flitter

it's all about the conversations... 
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Customer Service tips from my trip to San Fran

While in San Francisco I experienced some unique customer service. There is a genuine passion for customer service in retail and hospitality in the USA and I was impressed. 
Not once did I feel waiters, or staff were going through the motions of their job. They way people speak is very genuine, personable and open making you feel warm, welcome and comfortable. 

Here's my findings and a few thoughts you might be able to take away to your business.

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Comments (1)

Jan 10, 2010
Cory Watilo said...
Very cool that they encourage users to rate them on Yelp. I'm headed to San Francisco tomorrow, so I will be keeping an eye out for this type of social engagement. Seems to be more common in a tech bubble like SF than in other parts of California like where I live, but I certainly wouldn't mind seeing it trickle down and become more widely adopted across the United States.

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